Legal Notices
Company name: Elvée
Head office: France
Activity: Sale of biodegradable disposable towels made from natural fibers
Contact email: Contact@elvee.fr
2. Accommodation
The site is hosted by:
Shopify Inc.
150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4, Canada
Website: https://www.shopify.com
3. Products
The Elvée company offers for sale biodegradable disposable towels made from natural fibers.
4. Delivery terms
The products are delivered exclusively to mainland France .
Average delivery times are 2 to 4 working days from order confirmation.
Delivery costs and options are indicated when ordering.
5. Return and refund terms
In accordance with current legal provisions, the customer has 14 days from receipt of their order to exercise their right of withdrawal, without having to provide a reason or pay a penalty.
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Products must be returned in their original condition, complete and unused .
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Return costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
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After receipt and verification of the product, a full refund (excluding initial delivery costs) will be made to the payment method used when ordering, within 14 days .
For any return request, please contact customer service at: [your contact email] .
6. Personal data
The information collected during the order is necessary for the management and monitoring of sales. It is processed in accordance with the General Data Protection Regulation (GDPR) .
To exercise your rights of access, rectification or deletion of your data, you can contact: [your contact email] .
7. Intellectual Property
All content on the site (texts, images, logos, etc.) is the exclusive property of Elvée , unless otherwise stated. Any unauthorized reproduction or use is prohibited.